You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Floorcare > Robotics > SmartClean V4 (7997) > Connecting to Wi-Fi for Smart App Use (SmartClean V4)
Connecting to Wi-Fi for Smart App Use (SmartClean V4)
print icon

Although your SmartClean can be used alone without connecting to the app at all, many useful features can be unlocked by pairing it to your phone to control it via the app. Setting a smart schedule for your vacuum is one of its best and most popular features. Your SmartClean can clean your home while you are away - but be sure to prep the floor surface area,  removing anything the vacuum might get stuck on (e.g blind cords) so it can do a thorough job without getting stuck and need manual rescuing midway!

 

A few things you will need to check before starting:

• Make sure the Data Roaming Access is turned on in your Phone 

• Make sure the Wi-Fi in your home is currently working.  

• Is your home Wi-Fi  2.4ghz? (If you are not sure you will need to check with your Wi-Fi provider. The vacuum will not connect to 5ghz Wi-Fi.)

• If you have dual Wi-Fi in your home, make sure both are working on the same password.  Be sure nobody in your home has changed the Wi-Fi  password!

• If your router allows you to switch back and forth from 2.4 to 5 on the router itself, make sure it is set at 2.4 for this process.

 

Step 1:

Start by powering off the vacuum for 5 seconds.

Then power back on. 

 

Step 2:

Open up the Tzumi Smart Home App. This is available for download on the App Store.

The app looks like this:

 

 

Step 3:

  Select the Add Device button in the top right corner of the home screen

  On the next screen select Robotic Vacuums from the list, then Smart Clean V4.

 

Step 4:

Enter your Wi-Fi Information.

Make sure you are using the correct Wi-Fi  password! 

When entering into the App, it will not inform you if the wrong password was entered.

It will continue on as normal but will not connect at the end of the process. 

 

 

Step 5:

The following page  will be a screen asking you to Reset The Device, looking like this

On the top right corner of the screen it will say EZ MODE.  Press this and change to AP MODE

 

Step 6:

Press and hold the power button and the home button on top of your vacuum at the same time, until you hear "connect via EZ Mode".  

After it beeps, watch both of the lights to see fi they are blinking rapidly.  

We want the lights to blink slowly.  

Press and hold both buttons again and you will hear "connect via AP Mode". The blue lights should be blinking slowly now.

If the indicator lights are blinking blue slowly,  tick off the box on the bottom of the page  confirming that "lights are flashing blue slowly" and click the Next button.

 

 

Step 7:

On the next page, select Go To Connect; this will take you to your Wi-Fi settings. 

Wait for Tzumi IONVAC or SmartClean to show up as an option and select it.  

Open the SmartHome App back up and a screen looking like the below should show up, beginning to add the device. 

 

(if the above page doesn't automatically show, click on the blue link below the Reconnect button)

Your SmartClean should pair within a minute and be ready for App control and use!

Feedback
0 out of 1 found this helpful

scroll to top icon